Introducing the Cafe Manager Course: Unlock the Perfect Blend of Leadership and Business Skills.
Are you ready to embark on a journey of professional growth and take your cafe management skills to the next level? Look no further! The Cottle Coffee Academy is thrilled to introduce our highly anticipated Cafe Manager Course, designed specifically for individuals aspiring to excel in the vibrant world of coffee shop management.
Why Choose the Cafe Manager Course?
1. Master the Art of Effective Leadership: One of the key ingredients in shaping a thriving cafe business is exceptional leadership. Our course will provide you with valuable insights into honing your leadership skills, motivating your team, resolving conflicts, and fostering a positive work environment.
2. Unleash Your Business Acumen: A successful cafe manager must possess a comprehensive understanding of business operations. Our course will equip you with knowledge in financial management, budgeting, inventory control, and profit optimization, ensuring you have the business savvy to make informed decisions that drive profitability.
3. Stay Ahead of the Industry Trends: The coffee industry is ever-evolving, with new trends, techniques, and customer demands emerging constantly. With our Cafe Manager Course, you'll stay up-to-date with the latest industry developments, ensuring your cafe remains ahead of the curve and relevant to your discerning clientele.
4. Build Effective Marketing Strategies: From social media marketing to community engagement, our course covers a wide range of marketing strategies specifically tailored for cafes. Learn how to create compelling content, build customer loyalty, and increase footfall, allowing you to make a lasting impression on your target market.
5. Master the Art of Exceptional Customer Service: At the core of every successful cafe is exceptional customer service. Discover the techniques and approaches that will enable you to provide an unforgettable experience for your patrons, leaving them not just satisfied but yearning to return for more.
What Makes Our Course Unique?
At the Cottle Coffee Academy, we believe in providing an experiential and immersive learning experience. When you enroll in our Cafe Manager Course, you'll benefit from the following:
Expert Instructors: Our faculty comprises industry professionals with a wealth of practical experience in cafe management. Learn from the best minds as they share their insights and strategies, enabling your success in real-world scenarios.
Practical Case Studies: We understand that learning is best achieved through application. Through our course, you'll delve into practical case studies and simulations that mirror real challenges you may face as a cafe manager.
Course Content;
Teachability index: a self examination that quantifies your ability to grow and or successfully complete a project
Profitability foundations: the basic business axiom and how to capture and use the data for a cafe
Increasing income: the 3 precise ways to increase your cafes business
7 markets of a cafe: how to define your markets and measure them
Defining your consumers: classifying your customers to better understand their demand
Creating promotions: proven methods for creating effective promotions that impact your bottom line significantly
Efficiency: how to create a workflow / production line
Exceptional customer service: everyone talks about how important is is but no one creates ways to measure and qualify it
Reducing expenses: 3 specific ways to decrease costs and the 1 way that you should never use to reduce costs
Effective COGS management: how to manage your suppliers and pantry list to ensure menu pricing is always accurate
Team management trio: Mark Horseman’s management trio and how you can use it to develop your team. If you want to build the business build the people and let the people build the business for you
The science of emotions: perspective on passion and how it effects your ability to direct the business forwards (or how your unconsciously using it to ed up broke)
This class is ideal for;
Someone that wants to go from working as a barista to a cafe manager, supervisor or team leader
A cafe owner that wants a member of their team to learn more about the business operation
A cafe owner that is struggling to make the business profitable
Someone that’s planning to open a cafe
Schedule & Cost
Course Cost: MYR 1190.00
Duration: 2 days (10am to 5pm each day)
Prerequisites (mandatory): Not applicable, everyone is welcome to join this course!
Location: Held at Kalico Coffee in KL (see map below)
Why train with us?
We own and manage cafes and you’ll be learning the exact methods that we use to succeed in this very competitive industry
You will be taught by industry experts (Barista’s - not class room teachers) that teach real world practices (not just theory)
We’ve served over 80,000,000 cups of our coffee to more than 1,400,000 happy customers at our Melbourne Cafe & Roastery
We’ve trained over 4000 Barista’s and have developed our own course material (most coffee trainers just copy other trainers)
Our course material is current and in line with the forefront of the Specialty Coffee Industry (not traditional “Italian” or “European” out of date practices)
Here’s our venue in Titiwangsa (KL)
SEE YOU AT THE cottle coffee ACADEMY!
